Frequently Asked Questions

General Questions

What kind of company is Xammany Luxury?

Do you offer free consultations?

Where are you located?

Do you only work with clients in Florida?

What kind of company is Xammany Luxury

Do you offer free consultations?

Where are you located?

Do you only work with clients in Florida?

What kind of company is Xammany Luxury?

Do you offer free consultations?

Where are you located?

Do you only work with clients in Florida?

Appraisals & Evaluations

What’s included in a jewelry or watch appraisal?

How is your appraisal different from a store or pawnshop?

Can I get an appraisal without selling or committing to anything?

Do you appraise inherited jewelry or estate items?

What’s included in a jewelry or watch appraisal?

How is your appraisal different from a store or pawnshop?

Can I get an appraisal without selling or committing to anything?

Do you appraise inherited jewelry or estate items?

What’s included in a jewelry or watch appraisal?

How is your appraisal different from a store or pawnshop?

Can I get an appraisal without selling or committing to anything?

Do you appraise inherited jewelry or estate items?

Selling & Trading

Do you buy jewelry directly?

Can I trade my jewelry for something else?

What types of items can I sell or trade through you?

How long does it take to receive an offer?

Do you buy jewelry directly?

Can I trade my jewelry for something else?

What types of items can I sell or trade through you?

How long does it take to receive an offer?

Do you buy jewelry directly?

Can I trade my jewelry for something else?

What types of items can I sell or trade through you?

How long does it take to receive an offer?

Loans & Financing

How do your collateral-based loans work?

How fast can I get funding?

What types of items can be used as collateral?

Will my item be safe during the loan term?

How do your collateral-based loans work?

How fast can I get funding?

What types of items can be used as collateral?

Will my item be safe during the loan term?

How do your collateral-based loans work?

How fast can I get funding?

What types of items can be used as collateral?

Will my item be safe during the loan term?

Process & Privacy

Is everything really private?

Do you accept walk-ins?

What happens if I’m not ready to move forward?

What makes you different from a jewelry store or reseller?

Is everything really private?

Do you accept walk-ins?

What happens if I’m not ready to move forward?

What makes you different from a jewelry store or reseller?

Is everything really private?

Do you accept walk-ins?

What happens if I’m not ready to move forward?

What makes you different from a jewelry store or reseller?

Items & Eligibility

Do you only work with diamonds and gold?

I don’t have certificates for my jewelry—can you still help?

My jewelry is damaged—can I still get it appraised?

Do you only work with diamonds and gold?

I don’t have certificates for my jewelry—can you still help?

My jewelry is damaged—can I still get it appraised?

Do you only work with diamonds and gold?

I don’t have certificates for my jewelry—can you still help?

My jewelry is damaged—can I still get it appraised?

Do you only work with diamonds and gold?

I don’t have certificates for my jewelry—can you still help?

My jewelry is damaged—can I still get it appraised?

Emotional Considerations

I’m emotionally attached to my jewelry—should I still contact you?

Can you help me decide if I should sell, loan, or keep my jewelry?

I’m going through a divorce/inheritance process. Can you help?